Updated policies - Find out all the information about our updated policies at the bottom of the page.

Latest COVID-19 Update

Please see our latest client guidelines below

We have COVID-19 safety practices in place - ensuring a safe environment for our clients

Last updated: 5th January, 2021

The following safety measures are in place:

  • Please ensure you wear a face covering at all times on our premises and adhere to social distancing guidelines.
  • If we are operating an open door policy we will only accept 1 person per pet.
  • Please use hand hygiene stations when entering the building.
  • Our preferred payment option is by card or online via our website.
  • We may on occasion be operating a closed-door policy but our team will provide clear instruction on what to do with your pet when you arrive.
  • If you are self-isolating or experiencing any symptoms please DO NOT visit the practice and reschedule or book an alternative video or telephone consultation.

Advice if you are self-isolating